Bajili's Privacy Policy — Your data, our responsibility.

Bajili collects two types of information from you — data you provide directly and data collected automatically. Details are outlined below:

Bajili collects information through the following methods:

• Direct Input: Information you provide via the registration form, KYC verification process, and support chat.
• Automatic Collection: Browsing behavior tracked via cookies, web beacons, and log files.
• Third Parties: Transaction confirmation data from payment providers (bKash, Nagad, Rocket).
• Game Provider: Data on game sessions, bet amounts, and outcomes.
• Analytics tools: Anonymous statistics to improve site usability.

All data collection follows a minimal necessity principle. Bajili does not collect information that isn't required to provide its services.

Every purpose for which your data is used is specific and justified. Bajili uses your information for the following reasons:

• Account creation, management, and security.
• Processing deposits and withdrawals.
• KYC (Know Your Customer) verification and anti-money laundering compliance.
• Delivering a customized gaming experience and personalized offers.
• Customer support and technical assistance.
• Detecting and preventing fraud and cyberattacks.
• Fulfilling legal obligations and reporting to regulatory authorities.
• Improving platform performance and developing new features.

Bajili may share data with the following parties only in limited circumstances and strictly on a need-to-know basis:

• Payment Provider: For verifying transactions with bKash, Nagad, and Rocket.
• Game Provider: Session data required to manage gameplay.
• Identity Verification Agency: Authorized third parties for the KYC process.
• Law enforcement agencies: In compliance with a court order or valid legal directive.
• Regulatory Authority: In mandatory reports required under gaming license obligations.

If any third party breaches their agreement, bajili has a policy of terminating that relationship immediately.

Bajili's website and app use cookies and similar technologies. Cookies are small text files stored in your browser. The different types of cookies used are described below:

• Essential cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Performance Cookies: Collects anonymous data to monitor site speed and performance.
• Functionality Cookies: To remember your language preferences and personalization settings.
• Analytics cookies: For analyzing user behavior to improve the platform.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect how Bajili functions.

Bajili uses industry-standard technology to keep your data secure. The core components of our security framework are:

• 256-bit SSL Encryption: All data transmitted between you and our servers is fully encrypted.
• Two-Factor Authentication (2FA): An added layer of security for your account.
• Firewall & DDoS Protection: Protecting servers from external attacks.
• Regular Security Audits: Tested by independent cybersecurity experts.
• Restricted Access Policy: Only authorized personnel can view user data.
• Data Backup: Regular encrypted backups stored on secure servers.

Bajili does not retain data longer than necessary. Retention periods vary depending on the type of information:

• Account information: For the duration the account is active, and for 5 years after closure.
• Financial transactions: A minimum of 5 to 7 years as required by legal obligations.
• KYC documents: 5 years after verification, or longer if required by law.
• Gaming Logs: Up to 2 years for dispute resolution.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the retention period expires, data is securely deleted and cannot be recovered.

Bajili strictly does not collect data from anyone under 18 or allow minors to open an account. Our policy:

• Age verification is carried out at the point of registration.
• If fraud is suspected, bajili may immediately suspend an account and request age verification.
• If an account is confirmed to belong to a minor, all associated data is deleted and any deposited funds are returned.

As a Bajili user, you have the following rights over your data. To exercise any of these rights, please contact support:

• Right to Access: You can find out what data we hold about you.
• Right to Rectification: You may request that incorrect or outdated information be updated.
• Right to Erasure: Under specific conditions, you may request that your data be deleted.
• Right to Portability: You may request to receive your data in a machine-readable format.
• Right to Restrict Processing: You may request that the use of your data be restricted in certain cases.
• Right to object: You may object to your data being used for marketing or profiling.

Bajili will respond within 30 days of receiving your request.

Bajili reserves the right to update this Privacy Policy as needed. If any significant changes are made:

• A notification will be sent to your registered email address.
• A notice will be displayed on the site's homepage.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of Bajili after an update is considered acceptance of the revised policy. If you do not agree, you will have the option to close your account.

For any questions, requests, or complaints regarding this Privacy Policy, please contact bajili's privacy team:

• Email: [email protected]
• Support: 24/7 support is available via the site's live chat.
• Response Time: Typically within 24 to 48 hours.

If your complaint is not resolved, you have the right to escalate it to your country's data protection authority.